FAQ

Frequently Asked Questions

Do you take insurance?

Integrated Behavioral Health is considered an "Out of Network" provider and we do not bill insurance directly. We can provide a statement of services to submit to your insurance company for out-of-network reimbursement. Some insurance companies will pay at least a portion of these costs, but we can not guarantee reimbursement for services. While we do not take insurance, we do have providers with a range of rates. Ask about each providers' rates to see who may be a good fit!

We are not in-network with Medicaid, and Medicaid does not allow subscribers to see Out of Network providers. If you have Medicaid, please contact your plan for In-Network providers.

How much does treatment cost?

Appointment costs depend on the type of services being provided.

Therapy

55-minute appointment with Dr. Courtney: $235
Dr. Courtney also trains several externs who offer therapy at rates ranging from $50-$125 depending on their years of experience.

Assessment

The cost for an assessment varies depending on the depth of the evaluation. Costs will be discussed ahead of time.

Groups and Educational Workshops

Groups are also offered and the cost depends on the number of participants.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who don’t have or use insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or a picture of your Good Faith Estimate.

For more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the Colorado Division of Insurance at 303-894-7490 or 1-800-930-3745.

How do I pay?

When you schedule your first appointment you will create a profile in our secure, online portal. You can enter credit card or banking information in the portal. You will be billed automatically for each session.

What forms do I need to complete?

There will be forms linked to your online profile to complete before your first appointment. These forms include a HIPPA compliance form, cancellation policy form, informed consent, and initial questionaries regarding your current concerns.

How do I book an appointment?

To book an appointment please call 720-856-0400 or email info@integratedbhs.com

You can also click here to schedule a Free 15 min. consultation.

What is PSYPACT?

PSYPACT is an interstate compact which offers a voluntary expedited pathway for practice to qualified psychologists who wish to practice in multiple states. PSYPACT is designed to facilitate the practice of telepsychology. In order to practice telepsychology in PSYPACT states, psychologists licensed in PSYPACT states only, can apply to the PSYPACT Commission for an Authority to Practice Interjurisdictional Telepsychology (APIT). The PSYPACT Commission is the governing body of PSYPACT and is comprised of one representative from each PSYPACT state. More information regarding PSYPACT and its requirements can be found at www.psypact.org.

PSYPACT is effective in the following states: AL, AZ, AR, CO, CNMI, CT, DE, DC, GA, ID, IL, IN, KS, KY, ME, MD, MI, MN, MO, NE, NV, NH, NJ, NC, OH, OK, PA, TN, TX, UT, VA, WA, WV, WI, and WY. Additional states continue to be added to the list. If you are unsure whether your state is participating in PSYPACT please reach out to us at 72--856-0400 or info@integratedbhs.com.

What is the difference between telehealth and in-person appointments?

During your intake appointment, you can determine the best format that will work for your family. Some families prefer telehealth because of scheduling, distance, and flexibility. Some families prefer to be seen in-person or with a hybrid approach (in-person once per month and telehealth the rest of the weeks). Additionally, there are certain types of therapy (e.g., PCIT) that we find work better over telehealth. All of these factors will be taken into account when determining the best approach for your family.

What is your cancellation policy?

Appointments must be canceled 24 hours in advance excluding holidays and weekends. For instance, if calling to cancel a Monday appointment, the cancellation must be made by Friday. If canceling over a holiday the holiday itself does not count as normal business hours. In the case of a late cancellation, a full session charge will be made directly to the office by the client.

If you can reschedule for the same week by using the online portal, calling the office, or emailing the office/your therapist, you will not be charged. If there are no available appointments or none of the open times work for you (and you still can't make your appointment), you will be charged the full amount of the session.